I don't have an iPhone, or and Android phone. How can I use Mynet Travel?

There will be a 'mobile friendly' web version released in Feb 2012 alongside the official Apple and Android releases. This will allow you to access to the app via any web enabled phone, the iPad, or even a laptop.

Does mynet travel work on Android phones?

Yes, mynet travel will be available to download from the Android Marketplace from Feb 2012.

How do I remove a Journey?

You can delete any of your journeys from within the 'Edit Journeys' screen.

Mynet can't find my route, what am I doing wrong?

If you have entered your departure station and cannot find your destination, this is probably because you have to change on route. Mynet does not yet support this function, so you will have to enter all individual stages of your journey.

Remember, Mynet is not a journey planner. You need to have an established journey (e.g. your morning commute) where you know your departure and arrival station to add a journey.

I've linked Mynet Travel to my Twitter account, can I remove them later?

You certainly can. Go to the settings screen within your Twitter account, and select 'Applications'. Within the list of approved applications you will find 'Mynet Travel' where you can 'Revoke Access'.

Can I use Mynet Travel when abroad?

At present Mynet only covers the UK’s national rail network.

I can't find the answer here, what can I do?

Email us, support@mytravelnetwork.net

How many Journeys can I add?

As many as you want. The list is limitless, however you may find it tiresome to scroll.

Can I add photos to my comments?

Not at this stage, but we are working on including photos in a later version of the app.

I seem to be getting updates for the return journey in my live stream. Can I turn this off?

At this stage with version 1.0 of the app, you will get information from both ends of your route. We are working on a filter for this in version 2.0.

Do I have to me a member of a social network to use this app?

Not at all! There are options to link to your current social accounts, if you have them, but you can still post information, and receive it too, within the app while remaining completely anonymous.

What is a Major Delay?

What is a Major Delay?

A major delay is anything longer than 10 minutes.

What is your opinion? Email us, support@mytravelnetwork.net

What is a Minor Delay?

A minor Delay is anything between 3 - 10 minutes.

We all have different perceptions of what a delay means to us. According to research carried out by Passenger Focus, a minor delay is anything less than 25 minutes. What is your opinion? Email us, support@mytravelnetwork.net

What happens if the screen goes 'white' and I can't see My Journeys?

You may experience some teething problems with this early Beta release of Mynet. Simply close the application from the multi tasking bar, and then relaunch Mynet as normal.

What happens if I don’t have a data connection?

Mynet will still work, albeit somewhat more slowly. If you have a wireless connection, perfect. When on the go, the best connection is 3G or HSDPA.