FAQ

I don't have an iPhone, or and Android phone. How can I use Mynet Travel?

Colin Macgadie — Sat, 28 Jan 2012 09:55:00 +0000

There will be a 'mobile friendly' web version released in Feb 2012 alongside the official Apple and Android releases. This will allow you to access to the app via any web enabled phone, the iPad, or even a laptop.

Does mynet travel work on Android phones?

Colin Macgadie — Sat, 28 Jan 2012 09:51:23 +0000

Yes, mynet travel will be available to download from the Android Marketplace from Feb 2012.

How do I remove a Journey?

Colin Macgadie — Wed, 28 Dec 2011 16:52:21 +0000

You can delete any of your journeys from within the 'Edit Journeys' screen.

Mynet can't find my route, what am I doing wrong?

Colin Macgadie — Wed, 28 Dec 2011 16:51:03 +0000

If you have entered your departure station and cannot find your destination, this is probably because you have to change on route. Mynet does not yet support this function, so you will have to enter all individual stages of your journey.

Remember, Mynet is not a journey planner. You need to have an established journey (e.g. your morning commute) where you know your departure and arrival station to add a journey.

I've linked Mynet Travel to my Twitter account, can I remove them later?

Colin Macgadie — Wed, 28 Dec 2011 16:47:42 +0000

You certainly can. Go to the settings screen within your Twitter account, and select 'Applications'. Within the list of approved applications you will find 'Mynet Travel' where you can 'Revoke Access'.

Can I use Mynet Travel when abroad?

Colin Macgadie — Wed, 28 Dec 2011 16:46:33 +0000

At present Mynet only covers the UK’s national rail network.

I can't find the answer here, what can I do?

Colin Macgadie — Wed, 28 Dec 2011 16:45:05 +0000

Email us, support@mytravelnetwork.net

How many Journeys can I add?

Colin Macgadie — Wed, 28 Dec 2011 16:43:38 +0000

As many as you want. The list is limitless, however you may find it tiresome to scroll.

Can I add photos to my comments?

Colin Macgadie — Wed, 28 Dec 2011 16:42:35 +0000

Not at this stage, but we are working on including photos in a later version of the app.

I seem to be getting updates for the return journey in my live stream. Can I turn this off?

Colin Macgadie — Wed, 28 Dec 2011 16:39:37 +0000

At this stage with version 1.0 of the app, you will get information from both ends of your route. We are working on a filter for this in version 2.0.